1. Fixed monthly fee
Budgeting is easy when your expenses are predictable. And our fixed pricing ensures you won’t get any unpleasant surprises. But there’s an even greater advantage. Traditional IT consultants make money when your system isn’t working. And often, they’ve got a monetary incentive to take their time solving the problem. Endsight’s incentive is to get you back up and running as fast as possible.

2. Strategic involvement
Are you tired of the high hourly rates and reactive advice of traditional IT consultants? As a complete strategic partner, Endsight does more than just fix computer problems. We also work closely with clients to plan for future growth, reinforce infrastructure to ensure business continuity in the event of a crisis, and make technology decisions that help accomplish overall business objectives. To achieve this, all clients are assigned a FOCUS Chief Information Officer. The FOCUS CIO manages all aspects of the program and provides value through proactive recommendations and strategic advice even when everything is working properly. And it’s all included in our fixed monthly fee.

3. Proactive maintenance, not reactive response
Most computer service providers only react to emergencies. But most computer emergencies can be prevented from happening in the first place. With FOCUS, our outsourced IT service, we perform the routine, proactive maintenance procedures that find potential issues and resolve them before they become problems.

4. Lower operating costs
The average salary of a full-time computer technician in California is over $60,000 per year which doesn’t even include taxes, vacation, and benefits. If that technician is doing a good job, most of the time your system is running fine and the tech is sitting around with little or nothing to do. Companies that hire managed IT service providers save thousands every year by spending money only on what they actually need: strategy, preventative maintenance and support. The tremendous cost savings allow our clients to pursue larger technology improvements like faster hardware and productivity-increasing software.

5. Available when you need us
When your computer systems shut down, so does your business. Is your “Computer Guy” there when you need him? Endsight is. Our clients are guaranteed a rapid response time in the event of an emergency. Often, we can diagnose and resolve issues remotely, to get your business back up and running in minutes—instead of hours or days.


 

6. The power of our partnerships
Our close relationships with top product manufacturers and distributors such as Microsoft, HP, SonicWALL, Kaseya and Ingram Micro, give us direct access to their best engineers for first-hand technical support assistance. These partnerships also enable us to offer our clients preferred pricing for all of their hardware and software purchases.

7. Eliminate turnover headaches
Every time you lose a technician, you end up spending a lot of time and money finding, hiring and training a replacement. If you experience a computer outage during that time, you’re left without anyone who understands how your system is set up. At Endsight, every client is assigned a FOCUS systems administrator and a FOCUS CIO to oversee the whole program. There will always be several engineers who know everything about your network--for the price of less than one.

8. Problems fixed before your business suffers
With FOCUS, your most critical devices—such as your firewall and server(s)—are constantly monitored for problems. If something is detected, our engineers respond quickly to minimize downtime. We’re available for support 24-7-365.

9. Better service
A “Computer Guy” or full-time technician, no matter how good, still only has the knowledge and experience of a single person. But every Endsight engineer benefits from collaborating with our entire staff of Microsoft-certified consultants. That’s what enables us to recommend better solutions and resolve issues faster than any single consultant. And, we continuously invest in the education and training of our personnel to make sure that your network is cared for by the best brains in the business.

10. Business-centric technology
Every business has unique needs when it comes to technology, and the right solution for your business is the one designed specifically to meet those needs. That’s why Endsight makes the technology work for your business and not the other way around. With a wealth of experience in a wide array of specialized industries, including health care and legal services, we can help you reduce costs and generate additional revenue with technology solutions perfectly suited for your business.